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Homebulletgrey.gifSalesbulletgrey.gifc-treeACE Server Upgrade Program

c-treeACE Server Maintenance Program

The c-treeACE Server Update Program ensures that customers always have access to the latest commercial release of the server, as well as any interim updates (feature enhancements and bug fixes) that we make available on a per-request basis. The cost of the c-treeACE Server Update Program is 15% of the retail price of the server per year. No shipping charges apply for maintenance updates.

For servers not enrolled in the Server Update Program that require an update to the latest release, the price is calculated as follows:

  • V8.x Servers = 50% of the full retail price
  • V7 Servers and older = 100% of the full retail price

Note: Only servers enrolled in the Server Maintenance Program are eligible for platform changes, fixes, upgrades from ISAM to SQL, and connection count increments.

"FairCom support has been the best that I have experienced. Here at FedEx we say thanks a lot with what we call a BZ (Bravo Zulu)!"

Danny Baser
Federal Express
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