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Flexibility With FairCom

One of the driving forces behind FairCom is flexibility: flexibility in architecting solutions to customer requests, flexibility in the utilization of technology, and flexibility in adapting to our customers’ ever changing business models.

FairCom technology is used in everything from handheld devices to desktop applications to enterprise systems. Because of the breadth of implementations that use our technology, each market -- and even each customer -- has something unique that makes it nearly impossible to offer a single "standard" model. Examples? Hot backups, cold backups, redundancy servers, custom development, onsite training, transaction pricing, high security government implementations, multi-party licensing, source code escrow, reseller agreements, and the list goes on and on. Believe it or not, we love these! Why? Because our flexibility sets us apart.

Other database vendors are just that: vendors. They work entirely from a set price list that often times alienates customers and forces them to adapt their business model to that vendor’s pricing plan. You, our customers, have communicated. We don't want to be your vendor, but rather your partner. In today's world, a customer's ability to manage their own destiny, while working with a company that can provide a partnership that extends beyond the product is rare. FairCom believes in offering a level of flexibility that is unmatched within the database industry.

Give us a call! You will be surprised how flexible our company can be.

For more information on flexibility and our products, please feel free to browse our brochure at:

FairCom 2007 Brochure

In order to meet the needs of small to medium sized Contact Centers (10 – 200 seats), Zeacom developed its flagship product QMaster™. This Windows-based CTI solution utilizes an Intelligent Call Delivery (ICD) matrix to maximize the Contact Centers’ operational performance while enhancing customer service levels.

Corus™, Zeacom’s Enterprise Messaging application, also works extremely well as a complement to the Q-Master system. This application is specifically designed to manage all telephony communications in a single unified messaging environment. With easy to use graphical user interfaces and clever caller recognition devices, Corus modules can work independently or can be integrated to form a complete call management solution.

Zeacom was confident in selecting FairCom as a database partner because of both the technology and the company behind that technology. The technology was a good fit for Zeacom because it matched the direction of their development work. Specifically, the performance of c-tree Plus was reliable and predictable, and it suited the real time nature of the Zeacom application. FairCom’s technology was also very portable, allowing Zeacom to easily support a variety of platforms.

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