Survey Results

FairCom recently conducted an online survey of our customers to give us a more complete understanding of our customer base. The survey covered a broad range of topics including programming languages, c-tree Plus APIs, operational models, operating systems, and satisfaction measures.

We would like to extend our sincere thanks to all of you who participated in the online survey. The response rate was excellent and the feedback has proven both interesting and quite helpful for our planning purposes. We'd also like to congratulate Jeethandran Murugan from ACI Worldwide, the winner of the iPod Nano!

We thought we'd share the following statistics that we gathered as part of this survey:

• Satisfaction Rate for our Technical Support: 97.2%
• Satisfaction Rate for our Documentation: 94.0%
• Satisfaction Rate for our Technology: 95.3%
• Satisfaction Rate for our Sales/Order Processing: 95.0%

Most popular c-tree Plus APIs:

• ISAM
• Low Level
• c-treeDB C API
• ODBC
• c-treeDB C++ API

Most popular operating systems for deployment:

• Windows
• Linux
• Solaris
• AIX
• Mac OS X

Most popular publications:

• Dr. Dobb's Journal
• C/C++ User Journal
• Software Development
• MSDN
• Linux Journal

Most popular Web sites:

• Google
• Microsoft / MSDN
• CodeGuru
• Slashdot
• Sun / Java

Again, thanks for your participation and for the high marks you gave us. We will continuously seek to improve them.